ABSTRACT
The
topic of this study is the impact of delegation on management decision making
in first bank Plc Onitsha “The researcher used oral interview and questionnaire
together, data collected were analyzed using simply average and percentage
techniques. This is are the finding; Autocratic style of leadership negatively
affect the organization, management of the first bank plc do not involve their
workers in decision making, that there was no two ways communication channel in
first bank plc, Onitsha, recommendation: first bank plc Onitsha should place
high emphasis on direct participation of workers in management decision making,
since it is a fact that workers are the bedrock of organizational survival,
democratic system of leadership should be adopted and encouraged in order to
maintain two ways communication channel which will boast the moral; of the
employed as well as increase in productivity, management should regard the
workers as partners in program by creating avenue of getting feedback from
workers to whom duties have been delegated, In conclusion, when the above
findings and recommendation are adequately considered, there should be harmony
and improvement in first bank plc Onitsha. Organization should therefore put
into practice the concept of delegation of duties, responsibilities and
authority for abundant fruit to reap through a better and a purposeful
decision.
TABLE
OF CONTENTS
Title page
Abstract
Table of contents
Chapter
1
Introduction
1.1 Background of the
study
1.2 Statement of the
problem
1.3 Objective of study
1.4 Significance of the
study
1.5 Research questions
1.6 Scope /
Delimitation of the study
1.7 Definition of Terms
Chapter
2
Literature
Review
2.1. Concept
of Delegation
2.2. Theoretical
framework
2.3 Delegation
– Authority and Responsibility
Chapter
3
Research
Design and Methodology
3.1.
Design
of the study
3.2.
Area
of study
3.3.
Population
of the study
3.4.
Sample
and Sampling techniques
3.5.
Instrument
for data collection
3.6.
Validation
of the instrument
3.7.
Distribution
and Retrieval of Instrument
3.8.
Method
of data analysis
Chapter
4
Data
Presentation and Analysis
Chapter
5
Summary
of Findings, Conclusion and Recommendations
5.1 Summary of findings
5.2 Conclusion
5.3 Recommendations
5.4 Limitations of the
study
5.5 Suggestions for
further Research
Reference
Questionnaire
CHAPTER 1
Introduction
The concept of delegation of authority as
it happens in industries services and business organization has altered money
psychologists and educationist. These great people have carried out series of
research on it with each, there coming up with a theory as it affect decision
making organizations.
Yet no one theory or negotiation can alone
satisfactory explains the concept. This is because of the complex in human
behavior.
Delegation means entrusting to or
duplicating or representing.
Management is described as a socially
process entailing responsibility of an effective planning and regulations of
operation of achieving the objective of a business organization in the most
efficient way.
However, all organization is it small or
large has to take decision. The purpose of decision making as earlier said, it
is to direct human behavior towards a future goals. Decision-making is the
selection from among alternative that have skills knowledge, experience on jobs
duties. There should be need for a decision making in any plan; there must be
decision on to take. Therefore, it can be said that planning leads to decision
guided by organization policy and objectives. Therefore, planning in the other
hands plays the major roles in decision making, it has to do deciding in
advance what to do, how to do it, when to do it, and how result can be
evaluated.
Historical
Background
First
bank of Nigeria plc was established in 1894 as bank of British West Africa. It
metamorphosed into its current name in 1979, and true to its name, it is now
the biggest bank in Nigeria with assets over 700 billion Nigeria. In repositioning the bank
for both domestic and global competition it had recourse to raising additional
capital. The bank achievement... For more Business Administration projects click here
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