TRAINING AS AN EFFECTIVE TOOL FOR SECRETARIES LEVEL OF PERFORMANCE IN INFORMATION AND COMMUNICATION TECHNOLOGY(ICT) (A CASE STUDY OF UNITED NIGERIAN TEXTILE PLC, LAGOS)


For more Office Technology and Management project click here

ABSTRACT
This project work is aimed at examining the training secretaries as an effective tool in information and Communication Technology in every organization.
Training can simply be defined as the ability to achieve a particular skill or knowledge to do a particular job, while information and communication technology on the other hand is the study of use of electronic equipment for storing or analysis information. It is the bedrock for national survival and development of rapidly changing global environment. The prospective and present secretaries should be given training within and outside the country and adequate financial support should be given to them in the course of their training.


TABLE OF CONTENTS
·        Title Page
·        Certification
·        Dedication
·        Acknowledgement        
·        Abstract
·        Table of Content
CHAPTER ONE
1.0     Introduction
1.1     Statement of the problem       
1.2     Purpose of the study
1.3     Significance of the study
1.4     Research questions       
1.5     Hypothesis of the study
1.6     Limitation of the study
1.7     Scope of the study        
1.8     Definition of terms        

CHAPTER TWO
2.0     Review of related literature
2.1     Who is a secretary
2.2     Categories of secretaries
2.3     Effects of Information and Communication
Technology on secretarial profession
2.4     Concept of Training
2.5     Training method and techniques
 2.6    Types of training
2.7     Benefits of training
2.7     Training programme run by some Organisaton for secretaries

CHAPTER THREE
3.0     Research Methodology
3.1     Research Design
3.2     Population of the study
3.3     Sampling and sampling techniques
3.4     Instrument used
3.5     Validity of Instrument
3.6     Reliability of instrument
3.7     Administration of instrument
3.8     Method of Data Analysis

CHAPTER FOUR
4.0     Presentation of data
4.1     Findings

CHAPTER FIVE
5.0     Summary, conclusion and recommendation
5.1     Summary of findings
5.2     Conclusions
5.3     Recommendations
          Questionnaire
Reference


CHAPTER ONE
1.0       INTRODUCTION
            The vital role of training secretaries in an organization and its effect on Information and Communication Technology cannot be over-emphasized.
It is importance for organization to create an easily adapted  labour force in this time of technological changes by systematic training so long as secretaries are used to obtain organization goals, they should be given proper training as an effective tool in information and communication in order to make them productive.
            The fundamental goal of any personnel policy is to obtain maximum utilization with the firm of the potential ability to each individual worker. To achieve this goal, a sound training in this information and communication technology programme is mandatory.
            With this goal in mind, the training manager with the assistance of heads of other departments should plan the training on information and communication technology programmed for categories of secretaries. Individual acquire one type of training or the other right from the beginning the first training which a child receives is from the parent, the society and formal education setting.
            Training is to help employees to contribute their maximum usefulness to the firm at the shortest possible time, so it is something that is done once for new employee, it should be a continuous process in every organization and in the life of every individuals.
            Training is directed towards changing the behaviour of attitude of an individual to achieve an acceptable rescue and she must also retain in information technology so as enable her meet the satisfaction of her employer. The numerous benefits which the employees derived from training cannot be over-emphasized. Money spent alone in training is money well invested.
            Information technology is the bedrock for national survival and development in a rapidly hanging global environment and challenges us to devise bold and courageous initiatives. Without technology Nigeria would have still be in the dark, not knowing what s going on in other developed countries the growing use of Information and Communication Technology (ICT) worldwide has resulted in increasing awareness of the critical role that information play in supporting the development process.
            Training of secretaries in information technology makes them skillful in their profession and has a wider general knowledge of techniques, which may be required in the future to meet anticipated future needs organization.

1.1       STATEMENT OF THE PROBLEM
            Every organization adopts different strategies towards improving, the skill of their employees on technological problems in order to ensure effective realization of the organization goal.
            Meanwhile, one of the strategies of improving human skills in an organization is through training but it is painful that most of the well-known organization in the country do not lay much emphasis on training of their employees on the new techniques and the resulted in low productivity as well as low profit.
On the other hand, it is also noted that few of the organization that train staff fail to adapt appropriate technique in carrying out training programme for their employees and consequence of this led to poor performance on the part of the employees and wastage of money the might have been spent in training such. It is also observed that technological equipment needs to be carried out by organization to their employees are not done accordingly and this lead to de-moral of workers and consequently leads to poor productivity. 

For more Office Technology and Management project click here
___________________________________________________________________________
This is an Undergraduate Thesis and the complete research material plus questionnaire and references can be obtained at an affordable price of N2,500 within Nigeria or its equivalent in other currencies.


INSTRUCTION ON HOW TO GET THE COMPLETE PROJECT MATERIAL

PAYMENT  OPTION 1:
Kindly pay a total sum of N2,500 into any of our Bank Accounts listed below:
·         Skye Bank Account:
A/C Name:      Haastrup Damilola
A/C No.:         1013708342

·         GTBank Account:
A/C Name:      Haastrup Francis
A/C No.:         0029938679
After payment, send your desired Project Topic, Depositor’s Name, Teller No., and your Active E-Mail Address to which the material would be sent for downloading (you can request for a downloading link if you don’t have an active email address) to +2348074521866 or +2348066484965. You can as well give us a direct phone call if you wish to. Projects materials are sent in Microsoft format to your mail within 30 Minutes once payment is confirmed.


PAYMENT  OPTION 2:
You can make an online payment here for this material:

https://spay.ng/project-reserve/1
After a successful Online Web Payment, kindly Click Here to fill the “Payment Details Form”

--------------------------------------------------------
N/B:    By ordering for our material means you have read and accepted our Terms and Conditions


Terms of Use: This is an academic paper. Students should NOT copy our materials word to word, as we DO NOT encourage Plagiarism. Only use as guide in developing your original research work.

Delivery Assurance
We are trustworthy and can never SCAM you. Our success story is based on the love and fear for God plus constant referrals from our clients who have benefited from our site. We deliver project materials to your Email address within 15-30 Minutes depending on how fast your payment is acknowledged by us.

Quality Assurance
All research projects, Research Term Papers and Essays on this site are well researched, supervised and approved by lecturers who are intellectuals in their various fields of study.