THE IMPACT OF STAFF TRAINING ON THE PERFORMANCE OF LOCAL GOVERNMENT AREA STAFF IN ANAMBRA STATE

ABSTRACT
The impact of staff training on the performance of local government area staff in Anambra state has many problems affecting it. These include lack of well articulated policy guidelines, no parameter for identification of workers’ needs, no definite job analysis and job description; indiscriminate staff training that has no relevance to their tasks. the problems of inadequate infrastructures, no personnel, ineffectiveness and inefficiency on the part of the workers affect them in their job performance. The call for training is very important as it will enhance development of new skills, attitudes, as well as understanding of new ideas and technology which the local government workers do not have but are need for optimal job performance. For any organization to survive the test of time, three major types of activities are imperative: These are training of operative, executive development of managers, and organizational development for everyone in the organization and societal objectives are accomplished. It is through training that individual skills and knowledge to perform certain tasks are acquired. The findings also showed that most of the workers do not have first degree and so regular training would be required to augment skills, knowledge and attitude needed for job performance. There were no job specification at the secretariat, and that led to truancy which implies that the jobs of such workers suffer from month to month without supervision. After the training, participants should be given the opportunity to review the experience as well as practicalize it. There is need for continuous assessment of workers of the local government for effectiveness and efficiency.


CHAPTER ONE

INTRODUCTION

1.1       Background to the Study
The major function of every manager is helping his or her subordinates improve their skills, knowledge and attitude through training. The manager, in order to achieve the objective of running organization, has to acquire the necessary skills and knowledge, which to train other workers. A major problem of all developing countries like Nigeria is their inability to manage their resources effectively. Government effects in management education dates back to 1964 when the National Manpower Board was set up by the federal government. The board drew the attention of government to the fact that the low level of management at all levels was one of the major constraints on raising workers productivity in Nigeria.

The point raised by the National Manpower Board in 1964 triggered off a lot of actions on the other tiers of government. Various manpower training and development institutes were established to cater for management education and training. In 1969, the Administrative Staff College of Nigeria was established as a model institution for the training of civil servants. It has in its programme various management courses including seminars on Management by Objective (MBO) and human resources management. Others include advanced management service and advanced general management. All these are geared towards improving the training of civil servants of the local government areas.

With the effort of government to ameliorate the shortage of manpower training in the country, especially in local government, one would be led to believe that the local government areas need to change in the field of service. Something still has to be done in the orientation, training and development programme of personnel that conduct these organizations.

Again, most training and development programmes look unorganized and unsystematic, coupled with the fact that there is no articulated plan on how the local government staff should be trained and developed. The local governments need guidance on how to go about developing their manpower, to ensure survival and efficiency. A document should be prepared on training and development programme of local government workers as a reference book; as well as a standard for measuring training and development programme.

The phenomenon has imposed on organizations the need to complement the motivational techniques, with concerned efforts to improve the skills and knowledge of employees through planned and systematic training programmes, in response to such changes in technology, in order to achieve the objectives of increased productivity through efficient and effective performance.

This research is on the impact of staff training on the performance of local government area staff in Anambra state. Personnel management deals with the problems of how to supply a specific organization with its human resources needs. Hence, Fillipo (1976), defined it as the planning, organizing, directing and controlling or procurement, development, compensation, integration, maintenance and separation of human resources to the end that individuals, organization and societal objectives are attained.

It is not known for now how far the local government area authorities take staff training and development serious, and how far they have been going about it since the inception of the local government system as the third tier of government. Nor, do we know whether anybody has fully benefited from such training. Indeed, the weaknesses in staff performance in the local government area, can be traced to lack of such incentive as training and development.

It is against this background that the researcher wishes to investigate the kind of training and development policy which would help to improve local government job performance, as well as suggest a better training for the entire Anambra state.

1.2       Statement of the Problem
For any business organization to survive, it must be responsive to change in its environment. The training and development of staff for improved skills, and knowledge is an aspect of responses to change in the technology environment. The envisaged increase in productivity through efficient and effective employees performance justify the huge resources organization connect to the training of their employees.

Unfortunately, it has been said that some organizations, in spite of the resources invested in the training of staff, experience unsatisfactory level of employee performance. There is an ever increasing number of tasks in our government that require specialized knowledge, skills and aptitudes. It becomes inevitable that we should train and develop our personnel to cope with the increasing and changing job requirements posed by fast technological and social changes. This could be achieved through a well planned and systematic manpower training program.

The real problem of the local government area includes lack of well articulated policy guidelines, and no parameter for identification of employees training needs, no definite job analysis and job description, and indiscriminate training of staff that have no relevance to their tasks. As a result, workers are working for working sake, instead of working to ‘build a cathedral’. This has somehow contributed to the abysmal performance of the local government.

1.3       Objectives of the Study
The main purpose of the study was to determine the impact of staff training on the performance of the local government staff in Anambra State. Specifically, the study was meant to do the following:-

1.                  To find out why there are lack of well-articulated policy guidelines regarding training of workers.

2.                  To find out why there are no parameters for identification of employees training needs.

3.                  To x-ray the existing job analysis and job description in the local government area.

4.                  To find out the reason for non indiscriminate training of staff that have no relevance to their tasks.

5.                  To know whether gender is influencing the choice of employees for training.


1.4       Scope of the Study
Local government in Anambra state have lot of problems ranging from financial problems to inadequate infrastructures, lack of personnel, ineffectiveness, and inefficiency on the part of the employees, and lack of equipment.

The study therefore, focuses on the problems of inadequate attention to staff training and policy in our local government areas for better job performance of the workers. It also looked into the system of training need analysis, method of training, places of training, as well as the training organizations involved. There is now the need to mention a specific kind of training either workshop, in-service training contrary to what was already existing in the local government areas of Anambra state, and the country as a whole.

1.5       Significance of the study
This study is considered important because of the significance role training of personnel for improved skills, and knowledge play in achieving increased productivity through efficient and effective employee’s performance. The study would be equally important to all students of Public Administration. As future managers, the study would contribute to their knowledge of human resources in organizations.

The study would also sensitize local government administrators in Anambra State, to better appreciate the importance of institutionalizing personnel and training and development. It would as well provide ideas that would be useful to the Federal government in evolving policies on local government staff development in the country.

It would also enable the chairmen of the local government areas to see the implication of not funding staff development in their various local government areas. Finally, the study would provide suggestions for further studies on this issue with the intention of breaking new grounds.

1.6       Research Questions
The following research questions guided the study:

1.                  Is it true that there are lack of well articulated policy guidelines?

2.                  Is there any parameter for identification of employees training needs?

3.                  Has there be any assigned job to the staff of the local government area?

4.                  Do they have definite job analysis and job description?

1.7       Null Hypotheses
            The following null hypotheses guided the study.

1.         Ho       The impact of staff training on the performance of local government area staff have no significant relationship with workers training needs.
            H1       The impact of staff training on the performance of local government  area have  significant  relationship  with  workers training needs.

1.8       Definition of Terms
1.                  Effectiveness: It is a measure of the extent to which an organization has achieved its objectives.
2.                  Efficiency: A measure of the extent to which an organization has achieved its objectives in relation to the cost of doing so.
3.                  Training: It is a process of exposing individuals to the skill and knowledge they require for effective performance of their jobs.
4.                  Performance

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Item Type: Project Material  |  Attribute: 76 pages  |  Chapters: 1-5
Format: MS Word  |  Price: N3,000  |  Delivery: Within 30Mins.
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