ABSTRACT
The degree to which computer is used in offices, have been of serious concern to secretarial profession. This study investigated the impact of computer system on the performance of secretaries in Ibarapa Polytechnic Oyo state and how significance the computer system is to secretaries.
Today computer has become important part of education because it is use in every field and with the knowledge of computer secretaries and manager can get a better job prospect and perform well in it. Automation help in to increase work output with greater accuracy and it enables them to assess and handle all types of information. Computers have created new skills for the secretaries and have added some spices to their work. With the acquisition of such skills, secretaries are now seen as indispensable tools in the office, thus given them good professional status.
In order to arrive at a conclusive decision on the above objective the researcher administered questionnaires. The population for this study comprises of thirty (30) secretaries in The Ibarapa Polytechnic and frequency distribution percentage was use to analysis data. It was recommended that secretaries should develop attitude and learning skills that would enable them to talk advantage of new opportunities.
TABLE OF CONTENT
Title Page
Certification
Dedication
Acknowledgement
Abstract
Table of Content
CHAPTER ONE
1.0 Introduction
1.1 Background of the Study
1.2 Objective of the Study
1.3 Statement of the Problem
1.4 Research Hypothesis
1.5 Significance of the Study
1.6 Scope of the Study
1.7 Limitation of the Study
1.8 Definition of Terms
1.9 Historical Background of the Study
CHAPTER TWO
2.0 Literature Review
2.1 Definition of Computer
2.2 Types of Computer
2.3 Categories of Computer
2.4 Applications of Computer
2.5 Development of Computer
2.6 Effectiveness of Computer
2.7 Definition of Performance
2.8 Who Is A Secretary?
2.9 Roles and Responsibilities of Secretaries
2.10 Importance of Computer System to Secretaries
2.11 Limitations of Computer
CHAPTER THREE
3.0 Research Design and Methodology
3.1 Research Design
3.2 Population
3.3 Sample and Sampling Method
3.4 Instrument for Data Collection
3.5 Validation of Instrument
3.6 Administration and Collection of Instrument
3.7 Method of Data Analysis
CHAPTER FOUR
4.0 Analysis and Interpretation
4.1 Analysis of Data
4.2 Interpretation of Data
CHAPTER FIVE
5.0 Summary, Conclusion and Recommendation
5.1 Summary
5.2 Conclusion
5.3 Recommendation
Questionnaire
References
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Several changes have taken place in private and public offices as regards the roles functions of the secretary. The types of machines and gadgets that were used to produce, and store information has undergone a great transformation to cope with the fast growing world of technology. The success of any organization relies much on the secretary whose role though supportive is critical to the achievement of organizational goals and objectives.
In today’s organizations one of the things that make organizations to be unique is the use of computer system. Every office require facts and accurate information for quick decision making Akpomi and Ordu 2009, thereby making the role of the secretary a crucial one in the life or progress of an organization hence, need some technological and human backing from the work place. The effective performance of a professional secretary depends upon the office equipment, knowledge and skills.
The skill level and functioning of traditional secretaries involves greater physical and mental ability. The introduction of computer system has lessened the onerous tasks for secretaries. These range from production, reproduction storage and retrieval among others....================================================================
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