THE EFFECTS OF MODERN OFFICE AUTOMATION ON THE PRODUCTIVITY OF SECRETARIES

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ABSTRACT

This study was carried out to investigate the effects of modern office automation on the productivity of secretaries. In order to obtain the required information, questionnaire were administered to secretaries. Data collected are presented under discussions and findings in chapter four. From the data collected, the researcher was able to identify the effects of modern office automation on the productivity of secretaries. It was revealed that technology (office automation) aids the secretaries to a large extent in discharging of their duties. However, for these newly introduced equipment to function, and to bring the designed goals, someone is always needed in the office. In the same vein, majority of the respondents were of the view that introduction of modern office automation lead to training and retaining of secretaries. In summation, the finding of this research work was that technology has had a tremendous effect on the jobs of today’s secretary. It was also deduced that technology cannot endanger raised the productivity of secretaries in the recent years based on the findings, the researcher concluded that technology cannot endanger the further prospect of flexible secretary. Finally, organizations have the duty to send secretaries on new courses on refresher course from time to time. And they should acquire modern office automation to improve the productivity of their secretaries. 


TABLE OF CONTENT
Title page
Abstract
Table of contents
CHAPTER ONE
Introduction
Background of the study
Statement of the problem
Purpose of the study
Significance of the study
Scope of study
Research questions
CHAPTER TWO
Literature Review
The effects of modern office Automation on the productivity of secretaries
The uses of office automation
The importance of office automation
The problems secretaries encounter in using those modern office Automation
Summary of literature review

CHAPTER THREE
Research Methodology
The research design
Area of study
Population of the study
The sample and sampling technique
Method of data collection
Distribution and Retrieval of instrument
Method of data analysis
Decision Rule
CHAPTER FOUR
Data presentation and analysis
Discussion of findings
CHAPTER FIVE
Summary of findings
Conclusions
Recommendations
Limitations
References

Appendices 


CHAPTER ONE
INTRODUCTION

Background of the study
Work was the major activities of man before the industrial revolution that was the period marked with mechanization of work, presently computer is representing mechanization thereby turning the work into automation.
          The 21st century has witnessed a lot of advancement both in science and technology. This advancement has been growing rapidly since the end Second World War both in manufacturing, aviation, medicine, engineering, finance and administration, such advances has affected adversely in all aspects of life. These technological advancement includes the modern office automation which we use in our day to day activities in he business organizations.
However modern automation in all works of life does not exempt secretarial productivity. The required unchanged while the procedure continues to change as more and more sophisticated machines are introduced in the office.
The impact brought about by the invention of new office machines are immeasurable many of those office automation out-ways the secretaries performance due to their effectiveness, speed and time saving. The introduction of most office automation might go as far as costing secretaries their job as a result of limited numbers being employed.
The fear of cost of craftsmanship as new product (automation) replaces the old ones becomes the issue of stake. Consequently, the issue of bearing extra cost in training and retraining secretaries becomes a problem.
These and many other reasons motivated the researchers into investigating and ascertaining how true these statement are with regards to the effects of modern office automation to the productivity of secretaries.
Statement of the Problem

The world is undergoing a raid change due to the innovation of modern automation as we are the new millennium and the evolution continues in order to cope with the modern age needs to know the effects of all these automated machines.


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