INFORMATION AND COMMUNICATION TECHNOLOGY AS A TOOL FOR ORGANIZATIONAL GROWTH IN FIRST BANK PLC EKWULOBIA IN ANAMBRA STATE

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ABSTRACT
The topic Impact on the information and communication Technology as a tool for Organization growth in First Bank Plc Ekwulobia in Anambra State. Before the advent of technology, the tasks in most organizations have been performed manually. And this involves the use of excessive human labour to perform them. The advents of the technologies are believed to give added impetus to organizational productivity. Specifically the study will identify the information and communication technology as a tool for Organizational Growth in First Bank Plc Ekwulobia in Anambra State. Three purpose of the study and three research questions were used for this research work related literature were reviewed and the simple percentage formula was used for data analysis. The population of the study consisted of 48 staff of First Bank Plc Ekwulobia in Anambra State. A total number of 48 questionnaire was distributed to the respondents out of which were retrieved.. This research topic had been an interesting one various barriers were identified and possible remedies where suggested. Effective communication is very important and vital, It is seen from the research work that provision for adequate training also enhances effective communication. This study was carried out because of the belief that information and communication technology, which is a new business initiative and innovation, will help important marketing growth. Banks and other service organization should adopt resources/skill development policies with an emphasis of ICT training. Management should discourage any like hood that could bring about barrier to effective communication.


TABLE OF CONTENTS

Title page

Table of contents
List of Tables
Abstract

CHAPTER ONE:

INTRODUCTION

1.1      Background to the Study
1.2      Statement of the Problem
1.3      Purpose of the Study
1.4      Research Questions
1.5      Significance of the Study
1.6      Scope of the Study
1.7      Definitions of Terms

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1   Introduction

2.2   Summary of the Literature Review

CHAPTER THREE

RESEARCH METHODOLOGY

3.1   Design of the Study

3.2      Area of the Study

3.3      Population of the Study
3.4      Instrument for Data Collection
3.5      Distribution and Retrieval of the Instrument
3.6      Validation of Instrument
3.7      Method of Data Analysis
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1   Data Presentation
4.2   Finding
CHAPTER FIVE                     
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1      Summary of Findings
5.2      Conclusion
5.3      Recommendations
5.4      Limitation of the Study
5.5      Suggestions of Further Study
References
Appendix A
Appendix B


CHAPTER ONE
INTRODUCTION
1.1      Background of The Study
The world has become a global village and as such communication has become so fast efficient that one can communicate across the globe in a matter of seconds. This development in the communication industry, has made possible by the advent of computer, information and communication technology.
Technology in the 21st century is dominated. Today’s technological advances are faster and more fundamental, with their cost decreasing rapidly. It covers all forms of computer and communications equipment and software used to create, design, store, transmit, interpret and manipulate information in its various formats. Personal computers, laptops, television and network technologies are just some examples of the diverse array of ICT tools.
Information and communication technology is a general term that describes the process of creating, modifying, storage, transmission of information, between humans and machines alike globally, using several different electronic technologies to achieve an outcome. Organizations use information technology heavily to automate their work, making it easier and quicker to achieve their goals. Every business organization always wishes to attain a target profit a success. The attainment of the success depends largely on the adoption and management of information and communication technology in the marketing of goods and services. Modern day business literally abounds in several examples of organization and individual in different part of the world who made fortunes by seizing opportunities engendered by technological changes.
Less sighted organization operation on the same technological environment lost their fortune and in some a result of their inability to anticipate and adopt strategies that would match change brought about by technology. As a  result of opportunities created by technological changes, information and communication technology in particular, forward looking organization such as banking.... 


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