WORD PROCESSING AND EFFECTIVE PERFORMANCE OF SECRETARIES (A CASE STUDY OF UNITED BANK FOR AFRICA PLC, LAGOS)

For more Office Technology and Management project click here



ABSTRACT
The aim of the study is to carry out a research on Word Processing and Effective Performance of Secretaries.
This study will give the researcher the opportunity to explore all available, accurate and relevant facts about the topic and get something presentable through the knowledge of the course.
Chapter One will concentrate an introductory, historical background of case study and this led to choosing UNITED BANK FOR AFRICA PLC, LAGOS as a case study the scope of study.
Chapter Two concentrates on the literature review, meaning of Word Processing, Duties of Word Processing Operation and Benefit of Word Processing to secretarial practices.
In Chapter Three of this project is a critical analysis of the Research Methodology with a source of Data Collection and Questionnaire to the case study United Bank for Africa Plc, Lagos.
The result of the research analysis and data finding occupied the fourth chapter.
Finally, chapter five rounded off the project gives useful summary, conclusion and recommendation of Word Processing in secretarial practices.


TABLE OF CONTENTS
Title Page
Certification        
Dedication
Acknowledgement
Abstract
Table of Contents
CHAPTER ONE
1.1            Introduction
1.2            Statement of the Problem
1.3            Objective of the Problem        
1.4            Significance of the Study        
1.5            Limitation of the Study
CHAPTER TWO
2.1            Literature Review
2.2            What is Word Processing?
2.3            What is a Word Processor?
2.4            Word Processing Application
2.5            Features of Word Processing
2.6            Characteristics of a Word Processor
2.7            Duties of the Word Processing Operator
2.8            Word Processing in the Society
2.9            Functions of some Parts of Keyboard
2.10       Word Processing Equipment
2.11       Features of Word Processing
2.12       Benefits of Word Processing to a Business Organisation
2.13       Problems of Word Processing
2.14       Research Hypothesis
CHAPTER THREE
3.1            Population and Sampling Methods
3.2            Method of Data Collections
3.3            Questionnaire
3.4            Interview
3.5            Problems Encountered During The Data Collection
CHAPTER FOUR
4.1            Presentation and Analysis Data
4.2            Summary of Finding
CHAPTER FIVE
          Conclusion and Recommendation
5.1            Conclusion
5.2            Recommendations
Questionnaire
Bibliography


CHAPTER ONE
1.1     INTRODUCTION
The secretarial profession is a very dynamic profession.  This is so because every organisation needs a secretary, but the yardsticks for judging quality of its secretarial service is quite different.
The quality of training, and on-the-job performance of secretaries are therefore of great concern to both the teachers and employers.
Since a secretary has a lot to do in an organisation, as far as taking dictation, writing of correspondence, keeping of records, then, there is need to employ Word Processing in order to enhance effectiveness and efficiency in any organisation.
The justification for introducing a Word Processing lies chiefly on the low productivity of the ordinary secretary, faced with the repetitiveness of much typing work.  Many items like price lists have to be updated continually (especially in inflationary times), the retyping of such documents is boring and even in a good secretary become disgruntled, lengthy and difficult reports may have to be retyped because of spelling or punctuation errors.  Clearly, there is a great need to improve this level of important.
1.2     STATEMENT OF THE PROBLEM
The contribution of Word Processing to a secretary and the over all advancement of secretarial practice cannot be over emphasized.
Hence, to build a solid and effective foundation of Word Processing in secretarial practice is very essential.  It is therefore, pertinent to critically examine, and how it is applicable in secretarial practice.
1.3     OBJECTIVE OF THE PROBLEM
The purpose of this study is to describe the procedure and methods, adopted by the secretaries in using the Word Processing and to know how Word Processing inevitably heads to some alterations and adjustments.
Also, this study enables us to know how Word Processing could be used to create new jobs and other jobs retained, and how it can be used to enhance productivity.


For more Office Technology and Management project click here

___________________________________________________________________________
This is an Undergraduate Thesis and the complete research material plus questionnaire and references can be obtained at an affordable price of N3,000 within Nigeria or its equivalent in other currencies.


INSTRUCTION ON HOW TO GET THE COMPLETE PROJECT MATERIAL

Kindly pay/transfer a total sum of N3,000 into any of our Bank Accounts listed below:
·         Diamond Bank Account:
A/C Name:      Haastrup Francis
A/C No.:         0096144450

·         GTBank Account:
A/C Name:      Haastrup Francis
A/C No.:         0029938679
After payment, send your desired Project Topic, Depositor’s Name, and your Active E-Mail Address to which the material would be sent for downloading (you can request for a downloading link if you don’t have an active email address) to +2348074521866 or +2348066484965. You can as well give us a direct phone call if you wish to. Projects materials are sent in Microsoft format to your mail within 30 Minutes once payment is confirmed. 

--------------------------------------------------------
N/B:    By ordering for our material means you have read and accepted our Terms and Conditions


Terms of Use: This is an academic paper. Students should NOT copy our materials word to word, as we DO NOT encourage Plagiarism. Only use as guide in developing your original research work.

Delivery Assurance
We are trustworthy and can never SCAM you. Our success story is based on the love and fear for God plus constant referrals from our clients who have benefited from our site. We deliver project materials to your Email address within 15-30 Minutes depending on how fast your payment is acknowledged by us.

Quality Assurance
All research projects, Research Term Papers and Essays on this site are well researched, supervised and approved by lecturers who are intellectuals in their various fields of study.
Share:

Search for your topic here

See full list of Project Topics under your Department Here!

Featured Post

Article: How to Write a Research Proposal

Most students and beginning researchers do not fully understand what a research proposal means, nor do they understand ...

Popular Posts