UTILIZATION OF INTERNET SERVICES BY LIBRARIANS IN FEDERAL UNIVERSITY LIBRARIES IN NORTH WESTERN STATES OF NIGERIA


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TABLE OF CONTENTS

Title Page
Table of Contents
Abstract

CHAPTER ONE: INTRODUCTION
1.1       Background to the Study
1.2       Statement of the Problem
1.3       Research Questions
1.4       Research Hypotheses
1.5       Objectives of the Study
1.6       Significance of the Study
1.7       Scope of the Study
1.8       Limitation of the Study
1.9       Operational Definition of Terms

CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1       Introduction
2.2       Conceptual Definitions: Information, Communication and Internet 10
2.2.1    Information
2.2.2    Communication as a Concept
2.2.3    The Internet Technology
2.3       Academic Libraries: Objectives and Roles
2.4       Historical Evolution of the Internet in University Libraries in Nigeria
2.5       Relevance and Purpose of the Internet in Academic Libraries
2.6       Utilization of Internet for Information Services Provision by Academic Libraries
2.7       Internet Services and Resources
2.7.1    Information Retrieval Services
2.7.2    Information Search Services
2.7.3    Information Communication Services
2.7.4    Multimedia Information Services
2.8       Users‟ Satisfaction with Internet Services in Academic Libraries
2.9       Factors Militating against Internet Access and Use in Nigeria‟s University Libraries
2.10   Summary of Literature Review

CHAPTER THREE: RESEARCH METHODOLOGY
3.1       Introduction
3.2       Research Method
3.3       Population of the Study
3.4       Sample and Sampling Technique
3.5       Instrument for Data Collection
3.6       Validation of the Research Instrument
3.7       Reliability of the Instrument
3.8       Administration of the Instrument
3.9       Method of Data Analysis

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1.      Introduction
4.2.      Questionnaire Response Rate
4.3       Descriptive Analysis of the Socio-demographic Characteristics of Respondents
4.4       Analysis and Discussion
4.4.1    Internet Services more frequently Used in the University libraries in North West states of Nigeria
4.4.2   Purposes for Using Internet Services in the University Libraries
4.4.3    Extent of Utilization of Internet Services for Information Services Delivery by the University Libraries
4.4.4    Internet Services most preferred by Users in the University Libraries of Northwest States of Nigeria
4.4.5    Extent are the University Libraries under Study have been able to Satisfy their Users with the Information Services they Provide using the Internet
4.4.6    Factors Militating against Effective use of Internet for Information Services Delivery by the University Libraries in Northwest States of Nigeria
4.5       Test of Hypotheses
4.6       Discussion of Findings

CHAPTER FIVE: SUMMARY, CONCLUSION, RECOMMENDATIONS AND SUGGESTIONS FOR FURTHER RESEARCH
5.1       Introduction
5.2       Summary of the Study
5.3       Summary of Major Findings
5.4.      Conclusion
5.5.      Recommendations
5.6.Suggestions for Further Research
Bibliography
Appendix


ABSTRACT

The study was conducted to investigate the utilization of Internet services by librarians in federal university libraries in north western states of Nigeria. In the study, six research questions and six hypotheses were formulated and tested. One hundred and seventy-seven (177) respondents were issued copies of the questionnaires out of which, one hundred and fifty-five (155) completed copies were retrieved and used for the study. The data collected for the study were analysed using frequency tables and percentages while the hypotheses were tested using one way ANOVA to compare the mean scores of the respondents from the three university libraries studied. The findings of the study showed that the federal university libraries in the Northwest states provided basically the same Internet services to their users. The Internet is used for searching information for research and other purposes. Utilization of Internet services in the libraries was constrained by factors such as poor funding, high cost of connectivity, lack of adequate power supply, etc. The study recommended among other things, that there is the need for owners/stakeholders of the universities for the provision of Internet services, that to maximize the benefits of Internet use in the libraries, steps should be taken to ensure training and re-training of academic librarians to enable them stay abreast of developments in information work in this Internet era. Also, alternative sources of power supply should be explored to address the current problem of poor power supply from the national electricity grid.


CHAPTER ONE


INTRODUCTION


1.1              Background to the Study

The  Internet,  which  is  a  major  tool  of  the  Information  and  Communication

Technology (ICT) innovation, is a global system that interconnects governments, academic institutions, corporations, the public and private computer networks. It is a global electronic network connecting millions of computers (Srivasta & Singh, 2007).

The Internet is not only a „network of networks‟, but it also serves as a storehouse of information on virtually all fields and topics in the world of knowledge. It is a repository or trough of large amounts of online information resources. As Usman (2007) posited, the Internet is an interconnection of computer networks to one another in order to access and share information that are stored online. The online network provides access to a great wealth of information resources that are stored on the millions of networks that are linked together around the world.

The provision of information and the access to services in modern academic libraries have been greatly influenced by the invention of the Internet and this has in turn also affected the modern academic librarian, the resources of his library, the services he provides and the users of his library‟s services.

The introduction of the Internet into library operations has helped to improve education delivery in our educational institutions, and as Ekoko & Ekoko (2004) explained, the Internet represents a medium for locating and retrieving data and reference materials, researching information, displaying projects, delivering in-service....

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