A SURVEY OF PHYSICAL WORKING CONDITIONS AND THEIR EFFECTS ON PRODUCTIVITY OF THE SECRETARIES IN SOME BUSINESS ESTABLISHMENTS


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TABLE OF CONTENT
Title
Table of Content
Abstract

CHAPTER ONE
INTRODUCTION
1.1      Background of the Study
1.2      Statement of the Problem
1.3      Purpose of the study
1.4      Significance of the Study
1.5      Delimitation
1.6      Research Questions
1.7      Definition of terms

CHAPTER TWO
2.0   LITERATURE REVIEW
2.1   Physical working conditions in offices
2.2   Effect of physical working condition on the secretary’s productivity       
2.3   Summary of the literature review

CHAPTER THREE
RESEARCH METHODOLOGY
3.1      Design of the Study
3.2      Population of the Study  
3.3      Sample size and method of sampling      
3.4      Instrument used for data collection
3.5      Method of data collection
3.6      Method of data analysis   

CHAPTER FOUR
4.0   Presentation and Analysis of Data
4.1      Findings
                                                       
CHAPTER FIVE
SUMMARY, CONCUSSION AND RECOMMENDATIONS
5.1      Conclusions
5.2      Recommendations
References
Appendix
Questionnaire




ABSTRACT
This study was survey of physical working conditions and their effects on productivity of the secretaries in some business establishment in Enugu urban. The population of the study consisted of 150 secretaries from the selected business establishments in Enugu urban. The sample for the study was to secretaries out of 150. Four research questions were formulated which guided the study.
The major findings of the study were lack of adequate physical working condition, affects the productivity of the secretary, improper planning, lack of funds and managers, indifference etc were also discovered to affect the secretary’s productivity. This study therefore recommended that: proper location should be chosen and secretary should be provided with a swivel chair, table and computer, making them comfortable in the office. In addition, the managers should make judicious use of allocation funds.



CHAPTER ONE
INTRODUCTION
1.1  BACKGROUND OF THE STUDY
       The score of today’s business is seriously widening and becoming dynamic challenging sophisticated and highly competitive for any establishment to cope with the demanding nature of modern business and eventually accomplish its set objectives, it must practice art of scientific management. This means that managers of these business establishments must have insight or vision which will enable them plan and work towards achieving its economic objectives using all available resources effectively or efficiently.
        The managers accomplishment of these objectives is a demanding task. The manager will require the services of someone who will help him to achieve or accomplish this great task which is the services of a secretary....

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