THE MANAGEMENT OF CHANGE AND ITS IMPACT ON ORGANIZATION EFFICIENCY {A CASE STUDY OF UNITED BANK FOR AFRICA PLC}


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ABSTRACT
The study was embarked upon to evaluate management of change and its impact on organization efficiency. This includes investigating on how change management has been dealt with by the bank management.
The study evaluate relevant conceptual and theoretical issues on change management and how it affects organization efficiency. Thereafter Thirty(30) respondents were selected among U.B.A staff and the result was presented.
Administered questionnaire was employed to collect the data and chi square test was employed testing the hypothesis.
The study finding show that change significantly influence organization efficiency and that change management is significant to organization survival. Similarly, it was found out that change management has effect on worker’s attitude .therefore management of change should be systematic, general and participatory of all stakeholder for organization efficiency to be achieved.


TABLE OF CONTENT


Title Page
Abstract
Certification
Dedication
Acknowledgement
Table of Content
CHAPTER ONE
1.0     Introduction
1.1     Background to the study
1.2     Statement of the study
1.3     Statement of the problem       
1.4     Scope and limitation of the study
1.5     Research Question        
1.6     Research hypothesis
1.7     Justification/ significance of the study
1.8     Definition of technical team
1.9     Historical background of U.B.A plc
CHAPTER TWO
2.0     LITERATURE  REVIEW ON MANAGEMENT CHANGE
2.1     Overview of management of change
2.2     Conceptual framework on change Management
2.2.1  Force of change
2.2.2  Stages of organizational change       
2.2.3  Approaches to planned change
2..2.4 How to introduce change
2.3     Theoretical framework on management change
2.3.1  Definition of change
2.3.2  Nature of organization change
2.3.3. Objective of organization change
2.3.4  Implementing a change
2.3.5  Factors of change in the environment
2.3.6  Why people resist change
2.3.7  Overcoming resistance to change
2.3.8  organizational development and technique
2.3.9  Stages of organizational development
2.4.0  Summary of literature finding

CHAPTER THREE
3.0     RESEARCH DESIGN AND METHODOLOGY
3.1     Research design
3.2     Data sources and method of collection
3.3     The study population
3.4     Sample size and sampling technique
3.5     Research instrument specification
3.6     Method of data presentation and analysis
CHAPTER FOUR
4.0     DATA PRESENTATION AND ANALYSIS
4.1     Analysis of demographic characteristic of respondent
4.2     Analysis of respondent view according to research question
4.3     Testing of hypothesis

CHAPER FIVE
5.0     SUMMARY, CONCLUSION AND RECOMMENDATION
5.1     Summary, finding
5.2     Conclusion
5.3     Recommendation
5.4     Suggestions for further finding
          References

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